Frequently Asked Questions
What is a giftbox or personalized gift box?
A giftbox is a curated gift box: we combine products (chocolates, flowers, drinks, snacks, plush toys or engraved items) in a box decorated for the occasion and the person. The personalized version carries names, photos or messages — a one-of-a-kind gift.
What giftbox types exist for each occasion?
Romantic (anniversary, Valentine's: wine, strawberries, candles), birthday (balloons, sweets, photo), corporate (company-branded), thank-you (gourmet) and themed (spa, coffee, beer, sports). Each is custom-built.
How do I choose the box size and style?
Simple rule: small box (3-5 items) for thank-you details, medium (6-9) for birthdays, large (10+) for anniversaries and bigger occasions. Style follows the person: elegant/neutral for corporate, colorful for celebrations. We advise with real photos on WhatsApp.
Where can I buy custom giftboxes in Mexico?
At lovely.mx (orders 24/7) with same-day delivery across Cancun (Downtown, Hotel Zone, Puerto Cancun and Costa Mujeres), Playa del Carmen (Downtown, Playacar, Mayakoba and Puerto Maya), Tulum (Downtown, Hotel Zone and Bahia Principe), Puerto Morelos, Puerto Aventuras and Akumal; plus Estado de Mexico: Cuautitlan Izcalli and Ciudad Satelite (Naucalpan); for other cities we arrange nationwide courier shipping depending on the product.
How much does a giftbox cost?
From $550 MXN (mixed chocolates 30×30 giftbox) to $2,490 MXN (premium refreshment); engraved personalized details start at $290 MXN. Zone shipping $80-$350 MXN. Final price depends on the contents you choose.
DIY or professional giftbox?
DIY is great if you enjoy crafts: you need a rigid box, filler, ribbon and 1-2 hours. Professional pays off when presentation matters (photos ✨), surprise home delivery or time: we build, decorate and deliver same-day with your message.
What can I personalize in my giftbox?
Almost everything: printed or engraved name and message, photos, colors, the full contents (flowers, balloons, chocolates, wine, plush toys) and card type. Simple personalizations go out same-day; engravings and printed photos take 24-48 h.
Can I send a giftbox to another city?
Same-day across the Riviera Maya and Estado de Mexico; for the rest of Mexico we arrange courier shipping depending on the product (perishables don't travel). Confirm your case on WhatsApp before ordering.