Deluxe Gifts Gifts Delivered to Your Door

Frequently Asked Questions

What makes a gift 'Deluxe'?

It's not just the price: it's the volume, the quality of the materials, and the assembly. This includes pieces like the Regalo Especial Globo Aerostático of $5,250 MXN or the Ramo Deluxe de 100 Rosas of $3,450 MXN, which arrive with a physical presence that a standard detail doesn't have. The range goes from $790 to $5,250 MXN.

What is the most impressive gift you handle?

The Regalo Especial Globo Aerostático of $5,250 MXN is our largest piece and the one requested for hand-given occasions and important anniversaries. This is followed by the Ramo Deluxe de 100 Rosas of $3,450 MXN and the Regalo Premium Mariposa of $2,399 MXN.

How much does a Deluxe gift cost for home delivery?

From $790 MXN for the Regalo Caja Dulce up to $5,250 MXN for the Globo Aerostático. The price includes delivery in standard Riviera Maya zones; for distant zones, an additional $200 to $400 MXN applies. For pieces above that range, we create a custom quote.

How much notice should I give when ordering a large piece?

More than a standard gift. Deluxe pieces require assembly and sometimes flowers or materials that need to be set aside. If they include photo or name personalization, calculate 24 to 48 hours; for a fully custom design, 3 to 5 business days. Ordering with buffer time is what guarantees the piece will turn out as you envisioned.

Can you set this up inside the hotel room?

Yes, we arrange large surprises on site at hotels, resorts, and Airbnbs throughout the Riviera Maya. This must be coordinated via WhatsApp, not through the cart, because it depends on the hotel's access, the space, and the exact time the person won't be in the room.

Can I order something that isn't in the catalog?

Yes, a good portion of our deluxe packages are custom-built. Just tell us the occasion, the person's tastes, and your budget, and we will propose two or three options with photos before you pay. We work with imported wines, premium European chocolates, artisanal cheeses, and delicatessen.

Do you include wine or champagne?

Yes. We carry Mexican, Chilean, Argentine, Spanish, and Italian wines, as well as French and national champagne. We can recommend the bottle based on the set's budget and include it inside the gift rather than delivering it loose.

Will I get evidence of delivery with the gift?

Yes, we send you a photo or video of the moment. With a deluxe piece, the weight of the occasion is higher than with a small detail: if you are paying thousands of pesos from another city, that evidence is the only way to confirm that it arrived assembled as intended.